You can also use it to print out your own physical copy of the ticket for personal records. If you have any problems with your eTicket, contact our Customer Service Centre on 0345 600 0650. READ MORE:High-Speed Trains Now Have Food Delivery, Heres How to Order. train Don't forget to charge your phone if you cant show your mobile eTicket to station staff, youll need to buy a new ticket on the day or may be charged a penalty fare. You will be issued with multiple barcodes for each person travelling. If you book, the date and the schedule are just shown on the ticket and you have not to clarify them by validating. Simply open the PDF on your device and scan at the gate. You must always travel with your railcard. Some Fantastic Things to Do, Where to Celebrate Cinco De Mayo in Shanghai, Middle East Meets Southeast Asian Flavors with MESS' New Menu, 4 May Holiday Sharing Menus You Need to Try. guides. Choose the e-Ticket delivery option when you book on our site or Train Tickets app and we'll e-mail your e-Ticket direct. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Where barcode readers are not available, please present the ticket on your mobile device to a member of staff at the ticket barrier. eTickets can be discounted using your railcard. Is there a special protocol or am I best just talking to the nearest official looking person? Your passport or valid ID certificate used for ticket booking will be checked at the entrance for identity check. Simply scan your ticket at the special card readers. Mobile Tickets cant be shared or used on more than one device. If you get stuck, ask a member of station staff for help. Expats Well show you whichever option is available for your route, just search your journey as normal. What happens if my phone cannot display my eTicket? **2FOR1Terms and Conditions apply. Can I buy eTickets for more than one person? All rights reserved worldwide. Download the Amtrak app to check train status, get gate and track information at select stations, travel with contact-free eTicket scanning and access helpful information at your fingertips. Its even easier! Please note: you can only pass through the gates indicated by a green arrow. The shopping area centred on the street named 'Meir' is a 10 min walk away. One must validate just the ticket that one doesn't book (the ones for regional trains). Re: Taking train to Windsor from London's Paddington Station. All rights reserved. The program was also piloted in Hainanstarting in 2018. In the unlikely event that your eTicket isnt working at the gate, show it to our station staff and theyll help you. It appears news reported in recent days caused some confusion. Electronic ticketing service is also being offered at select intercity lines, including the Beijing-Shanghairoute. This will both open the gate for you and check you in for your journey. I have made a reservation. Please go to our train ticket refunds pageand complete the form. . Work for Us | Your tickets will be in My Tickets. How to buy an e-ticket. Open the email we send you with the PDF (s) attached - this is separate to your booking confirmation email If you like, you can add the eticket (s) to our app or Apple Wallet Scan the QR code from your phone at the ticket gate at the station, or show to staff. No more queuing at ticket machines for you. GET THE APP. :), Scan this QR code to download the app now. If your phone runs out of battery during your journey, you may have to pay an additional fare or could be subject to a penalty fare. E-tickets are tickets you can print out at home or download onto your smartphone or tablet. The last departure is usually at around 00:17 . You just need to remember your train, coach and your seat numbers. There are also planned engineering works for today. How do you check in and out, and what is the difference between the gates and the check-in poles? Customers don't even need to print tickets, as you can easily book and use tickets with the Trainline app. It's as simple as 1,2,3 1. View your next UK train at a glance, including live times and platform number. Please also make sure that you can access your ticket throughout your journey, to allow our on-board colleagues to inspect your ticket. eTickets can be downloaded and printed before travel as a back-up to their smartphone. How do I collect my tickets from the station? You do not need internet access to activate a ticket. You will then hear two beeps indicating that you have checked out. Due to the limited availability, book early to avoid disappointment. The new ticketing gates at Shanghai Hongqiao station. You can also use the PDF eTickets in the confirmation email. Useful Instructions Contact Us | From Windsor & Eton Riverside to Waterloo you can . Hold your OV-chipkaart against the card reader to the right of the gate. You can print it out at any time, up until your trains departure. More information: https://www.thetrainline.com/information/mobile-tickets Breeze through the train station with a mobile ticket. Exchange or cancel your tickets easily on the website via the (My trips tab) or on the app. First MTR South Western Trains Limited 2017-2023. Customers don't. You can even print your eTicket before arriving at the station. You can either scan your ticket at the gate, or with one of our colleagues at the station. **2FOR1Terms and Conditions apply. Hop on your train The new system aims to reduce ticket fraud and enhancethe overall quality of service. Travel connections Wi-Fi at our stations On board Back Luggage Bringing a bike or scooter Wi-Fi on board Travelling with pets Penalty fares Travel help Back Assisted travel Getting to the station Priority seat card Baby on board Alternative route maps How weather affects the railway Destinations & offers Book your journey and select the 'e-ticket' as the delivery option. Zero Cases in Shanghai, Sanya Clears All High-Risk Areas, The Importance of a High Quality Early Years Education, 8 New COVID Cases, 3 High-Risk Areas, 8 Medium-Risk Areas, Explainer: How May 1 Became International Workers' Day, Graeme Kennedy: 8 China Destinations I've Loved Getting Lost In, Check Out This Taylor Swift '1989' Immersive Dance Musical, Andaz Nanjing Hexi Celebrates Its Opening. Mobile Tickets will be available in the lead passengers Trainline app, you cant share the tickets with the group. You can also use the PDF eTickets in the confirmation email. Retrieve your mobile ticket via "My Bookings." Once you retrieve your ticket, you must activate it. If you are travelling with an e-ticket, you can open the gate by scanning the barcode on the ticket at one of the gates equipped with a barcode reader. Note that the above process only applies to stations that have implemented the digital-only ticketing system. Just download the barcode in our app. . This might be a stupid question but I got an E-Ticket for the first time for today and I was wondering, how do I get through the ticket barrier at the station? Choose these when booking your journey with us and scan them directly from your phone, no need to print. Advance Purchase tickets must be purchased before 23:59 on the day prior to travel. Trial runs started on the Shanghai-Nanjing high-speed train in July, and nearly 19 million e-tickets were sold by the end of October. Each carrier has its own access gates, so it is important to use the right gates or poles when you check in and out. You can book mobile eTickets on all single and return Super Off-Peak, Off-Peak and Anytime tickets for Standard and First Class (subject to availability) up to 5 minutes before train departure. Then scan the eTicket QR code above the reader to open the ticket gate. The physical tickets will no longer list your seat number, and instead you will receive a separate paper receipt with trip info. By using the site, you consent to the use of these cookies. First MTR South Western Trains Limited 2017-2023. ID card At several stations in the Netherlands, more than one rail carrier serves the station. All rights reserved. If I decide not to travel after going through the gates, can I still claim a refund? When you get to the station, scan your etickets on either a ticket reader at the gate, or with one of our colleagues at the station who will scan your ticket. After a 5 minute window your ticket will be valid for travel. I do not see any harm in showing a ticket on a laptop or tablet or phone (using the Bristol example). They are available for all destinations in France (including connecting TGV, INTERCITES and TER services) and in Europe, as well as on services out of Geneva for journeys that include TER and TGV INOUI trains. Switch to digital eTickets today and enjoy these benefits: Buy your train ticket up to 5 minutes before your trains departure time*, You dont need to worry about multiple paper tickets, or them getting lost or damaged, There are more fares to choose from, plus no booking fees and our Price Promise Guarantee. Mobile tickets in the US and Canada Just download your ticket to your phone. If you decide not to travel due to your train being cancelled or delayed, you can request a refund. You can also store it on your smartphone and simply use the display. Other third-party apps, such as train booking Mini Programs offered on Alipay and WeChat, also work. If youd still like to pick up a ticket stub for reimbursement purposes, or to have on hand just in case, you can do that at the ticketing windows. PAYG has been extended), For journeys starting/finishing inside London, ** keyGo is only valid on Gatwick Express, Great Northern, Southern and Thameslink services, If you can't find the answer to your question then use our online form. Please check before travel. As a result, the process of checking your card may differ from what you are accustomed to, as the conductor may ask you to remove your card from your wallet or telephone case. Open the eTicket PDF on your mobile device. Sign up to get the entertainment, lifestyle and event news from That's Shanghai every week! Scan at the ticket gate, or show to staff, Once downloaded, you dont need internet access, Buy in advance and go straight to the platform, Less paper makes for a greener environment. You will hear one beep when you check in. Your ticket may be checked by uniformed or plain clothes ticket inspectors at our stations or on board our trains. During your journey, the conductor may ask to check your card using the railpocket device to confirm whether you checked in before boarding the train. An e-ticket is purchased online and is emailed to you; you can then either scan the barcode on your phone at the gates or print the ticket out and scan it at the gates.Its as simple as 1,2,31. Please have your ticket ready for inspection. Travel Image by Bridget ODonnell/Thats. You can also get expense receipts directly from the app.You can find charging points on most trains and at most stations nationwide. For example, you might need it to open a gate. Railcard discounts can also be used with eTickets. You can use the12306 mobile app to get an e-ticket QR code sent straight to your phone. Scan the barcode on your e-Ticket at the gateline and show this barcode when requested on-board by a member of the train crew. How to Purchase Mobile Tickets The eTicket must be stored on your mobile phone until the date and time of travel. They may do a visual check or scan the barcode on the ticket. Mobile Tickets are just like etickets, except you can only open them directly in our app and you need to activate the ticket before you use it. Duplicate or replacement eTickets can be downloaded to an alternative device. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Mobile tickets in mainland Europe Just check your app to get your mobile ticket. Your ticket is automatically saved onto it without you having to do anything. You can check out up to 6 hours after you arrive at your destination, after which you cannot check out again. A family of four can buy tickets for the whole family for $199 one way. Please check before travel. At that point your e-ticket is marked as used and further scans will not work. You will still need to travel with your Railcard for the discount to be valid. Purchase and receive your e-ticket on your phone 2. You can also buy a train ticket from a yellow vending machine at the station. Purchase one-way, roundtrip, multi-ride and monthly tickets with dollars or Amtrak Guest Rewards points; Modify or cancel when your plans change; Change your seat assignment; Check . a credit card or phone pay app, it'll cost 6.80. Go to the gate with the Scan ticket symbol. The Unlikely Pilgrimage of Harold Fry competition, Strike ticket acceptance, refunds and compensation. Tourism Good news for frequent train travelers in China: You no longer need paper tickets at select train stations across the country! Refunds can be requested on eTickets that are no longer required, the ticket must be downloaded to the app prior to requesting a refund. Please also make sure that you can access your ticket throughout your journey, to allow our on-board colleagues to inspect your ticket. If etickets are available for the journey you wish to take, this payment option will be available when you come to purchase your ticket. Travelling with an e-ticket If you are travelling with an e-ticket, you can open the gate by scanning the barcode on the ticket at one of the gates equipped with a barcode reader.
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