Yet, if you have more than 3 or 5 bedrooms, you will likely need a second or third disc. Step 2. Running the WiFi Discs setup again is the next step you need to take. On the home screen, selectMore,Your wi-fi networkand thenSet up new disc. Step 2. To get the most out of Complete Wi-Fi, you'll need a BT ID and the My BT app. This will guide you through the set-up and suggest the best location for your disc. For more help, see this video on a simple set-up of an extra disc:   Yes, on the rear of the case press theWPS Wi-Fi setupbutton for about one second. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. If you're using Whole Home Wi-Fi or Mini Whole Home Wi-Fi, you can. For guidance on setting up your Hub, see Connecting and set up of your BT Hub>. Try restarting your Whole Home Wi-Fi. 0 Ratings. How to pair Complete Wi-Fi Disc with BT Smart Hub 2 - video 2 of 2 BT 33.5K subscribers Subscribe 485 288K views 4 years ago Find out how to pair your Wi-Fi Disc with your Smart Hub 2.. How to install an add-on disc | BT Whole Home Wi-Fi - YouTube 0:00 / 0:54 How to install an add-on disc | BT Whole Home Wi-Fi BT 33.5K subscribers Subscribe 49 52K views 5 years ago. Bell Equipment Return: 6 Steps to Get a Free Device Return, 10 Best Wifi Extender For Xfinity: A Definite Buying Guide [2022], BT Wifi Disc Setup: 2 Piece of Cake Methods [Definite Guide]. BT Hub, BT Voyager and Connected Devices GPL code. The light will change to flashing red, but will go back to solid blue after a few seconds, Unplug the disc from the mains and plug it in at the preferred location. The best spot for your Wi-Fi Disc. First check the Ethernet connection from your hub (router). Once logged into it, tick the Mode box to choose Mode 1. Built-in wi-fi technology automatically . Keep the disc and device away from the water sources. Maintain the rooms temperature from 0 to 40 degrees Celsius. Is there another way to pair it without connecting to the router by Ethernet cable? You can do this from the Settings menu or manually turn each disc off then on. Come near BT Smart Hub and detect POWER, Step 2. I've had my Black Wi-Fi disc working fine, but twice now it has lost connection and turned red. If you get any future issues post back and let us know. Where should I install the Wi-Fi extender? Reloaded my personal settings for port forewarding etc then tried to set up my WiFi Disk and it was succesfull. If the speed gets slow, you must adjust the position after setup. You can consider this method as the last resort, even if your Shaw modem flashing green. It helps you manage your wi-fi network to make sure you're getting the strongest signal around your home. I cant pair my WIFI disc with my Smart Hub 2, Re: Wifi Disc pairing problem - it doesnt, Announcements, Guides & Community Updates, Plug one end of the Ethernet cable into one of the yellow ports at the back of the Smart 2 Hub, Plug the other end of the Ethernet cable into the yellow port at the back of the Wi-Fi Disc, The light on the Wi-Fi Disc will start flashing blue. Depending on where you live, you can type "My BT" to 81192 and wait for a download link from the company. What is Complete Wi-Fi and how do I get started? on Premium Whole Home Wi-Fi & Whole Home Wi-Fi 6. Youve found a great location for your Wi-Fi Disc. When pairing is finished the light on your disc will turn solid blue this can take up to five minutes. Ask questions and share tips with other people 24 hours a day. Step 1. 2h37. There are no serviceable parts and opening them poses a risk of electrical shock, This device has been evaluated for and shown to be compliant with European Guidelines when installed and operated with a minimum distance of 20cm. It will support you in monitoring the companys online services while accessing the process. It helps you manage your wi-fi network to make sure you're getting the strongest signal around your home. How do I change the name of my wireless network? After a couple of minutes it will turn solid blue, You can now unplug the Ethernet cable. How to install an add-on disc | BT Whole Home Wi-Fi - YouTube on 17h28. Also, it's an impressive piece of kit on paper. Next, you must plug the BT disc into the socket. Here are detailed steps for restarting the hub: Step 1. 15h25. The light flash red and within a few seconds turn solid blue, You can now unplug the disc from the mains and plug it in at your preferred location in your home. The light should change to blue after about a minute, BT Whole Home Wi-Fi FAQs - Set-up and installation, Getting started on the BT Community Forum. Now, youve finished learning a step-by-step guide on setting up a BT WiFi disc. Dont put the disc on fragile surfaces to avoid breaking or scratching. Getting started with your BT Business products, - Finding the best location for your Wi-Fi Disc/Wi-Fi Plus. The LED is permanently red and the new disc doesn't appear in the app. on Press the power button on the back of the disc to switch the disc off. You'll need to update your wireless devices with the new details. 10-07-2020 So I don't consider it to be a major issue. @hallsworthb Sorry about that, did you try to pair them using the MyBT app first? Dont use another power adapter. The sales rep should really make this clear if so. How to fix BT WiFi Disc flashing red Complete Steps, Step #1: Double-Check the Discs Location, Step #2: Power Cycle or Restart the BT Smart Hub, Step #3: Run the Complete WiFi Discs Setup Again, Step #4: Pair the Complete WiFi Disc to the Hub Again, Step #5: Set the Complete WiFi Discs Setting From Mode 2 to Mode 1, Step #6: Call ISP if the WIFI Disc is Still Flashing Red, Steve modem WAN flashing red: 6 easy fixes [Actionable Guide], Shaw Modem Flashing Green: 5 Super Easy Tips You Must Try, Xfinity modem blinking green: Common causes & fixes [2022's guide], Modem WAN light blinking red: A Complete fixing guide [updated], BT Disc flashing red: 6 stupid-simple fixing steps [Pocket Tips]. Ideally, try moving the disc closer to the one disc connected directly to your hub (router). on It helps you easily update the hub, wireless network, and disc LED status. You can navigate to this information by clicking on the relevant tile on the home screen or via the Your Wi-Fi Network section in the More menu. If you don't have this or want to know more see What is a BT ID and how can I get one? The red light often indicates a potential problem when it appears on your device. Whole Home Wi-Fi from BT on the App Store The Wi-Fi disc light blinks blue and switches into solid blue after a few minutes. In the My BT app, go to Hub settings and select Update Wireless Network. Go to your nearest store or order a new shop online for new cables. 3. Unplug the disc from the mains and plug it in at the preferred location. You can get better and more reliable wireless network connectivity when giving the BT WiFi disc a proper setup. When the BT disc appears in blue light, the disc and hub are successfully connected. If you know why this problem happened, are you sure to find the proper process with detailed steps to solve it completely? My BT app has been intelligently updated to be your perfect Wi-Fi companion. 10-07-2020 Announcements, Guides & Community Updates. They are compatible with any hub from different suppliers. The light will change to flashing red, but will go back to solid blue after a few seconds. First check the Ethernet connection from your hub (router). BT WiFi is for users who must put up with patchy WiFi spots. On the home screen, select More, Your wi-fi network and then Set up new disc. This also applies if you turn on the Guest Network, when the same Guest Network name (SSID) will be used for both 2.4GHz and 5GHz. 31-03-2019 on When the light on the disk turns solid blue, it is connected. Contact the BT helpdesk if you need a replacement, Electronic devices hate liquids: dont place devices and power adapters where it's damp or near sources of water or splashes, Product may cause scratches or marks if placed on fragile surfaces (for example, veneered wood or delicate fabrics). Simply plug a network cable into the back of your BT Smart Hub 2 into one of the 4 Yellow Lan ports and the other end into the yellow port on the rear of the disc. Our My BT app is clever stuff and has been updated to be your Complete Wi-Fi companion. You may also determine where to put the Wi-Fi disc and check the Wi-Fi signal strength in each location in your house. This device is a powerful booster supporting you in reaching a reliable and consistent network connection. Once downloaded, you can check each room's WiFi signal and see if any other devices are connected. Hi@gibbylinks I would start by getting your SH2 high up or in a better position which is probably the reason it is losing connection. This article will give you a specific explanation of this problem and a full tutorial on fixing it. So the problem must have been some corruption within the Smart Hub 2. Wait for 5 minutes to start a detection on the device. Plug your Wi-Fi Disc into a power socket and turn it on. Just plug in the cable in the discs RJ45 socket and it'll join your Whole Home Wi-Fi network. 29-01-2019 Plug in your Wi-Fi Disc next to your Business Smart Hub 2. Are you seeking a step-by-step guide on BT wifi disc setup? BT Complete Wi-Fi review | TechRadar The LED will then flash blue for a few seconds whilst it connects, before turning solid blue. 10-07-2020 If after attempting to add a new add-on disc to your network, the LED is permanently red, please see I can't install an add-on disc. Step 3. The light on the Wi-Fi disc will start flashing blue and will turn solid blue after a couple of minutes. The range of the discs can vary significantly depending on the operating environment and the location. These easy steps will quickly have you up and running. Unplug the Ethernet cable from both devices. Pair the complete WiFi disc to the hub again. The Hub Admin password allows you to update the Hub's wireless network and the Hub and disc light status. @JimWooly21Thanks for posting and welcome to the BT.com community forums. You will see the question, what does your home look like?. Sure enough, we see a 75% increase. The extension can never, however, be as quick as your router, so that is all it means. If you wish, you can locate a disc a long distance from your hub (router) - for example, in an outbuilding - and have an Ethernet cable connection back to your hub (router). How do I set up Complete Wi-Fi? | BT Help How do I Change the Name of My Wireless Network? The light on the BT Complete Wi-Fi disc will start flashing blue and will turn solid blue after a couple of minutes. Re: Does BT Wifi disc require a physical ethernet connection to work? Proceed to the location in your house BT app is guiding you. The LED will flash blue slowly. These settings can be varied if you first set up the device. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It also gives you the sketches and drawings suggesting the best location for setting up BT WiFi Disc. Having some issues trying to connect my BT whole home wifi disks to my Vodafone router. on 31-01-2019 No action required - it takes approximately 60 seconds to fully turn on. If you're using Premium Whole Home Wi-Fi, you can't. - Finding the best location for your Wi-Fi Disc/Wi-Fi Plus. BT Complete Wi-Fi boosts broadband strength with a Wi-Fi "disk". This will guide you through the set-up and suggest the best location for your disc. If after attempting to add a new add-on disc to your network, the LED is permanently red, please see I can't install an add-on disc. For further troubleshooting and support see What does the orange LED on the disc mean? Set Up the BT Wi-Fi Disc via the Ethernet Cable, Set Up the BT Wi-Fi Disc via the Mobile App. When I plug the disk in to the router and follow the steps on the app the disk goes from a flashing blue to a static red and not connecting however, on the Vodafone broadband app it shows as a device connected to the network? Step 5. A small handful of devices will list the discs separately as the discs have a different BSSID or MAC address. If you're still having problems, use our online troubleshooter. Initially with the ethernet cable attached the hub light turns to a constant blue after a few minutes but when I disconnect the ethernet cable the light turns to a flashing red after a couple of seconds and remains a flashing red.
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